Develop a Customer Feedback Analysis Tool
Software Development · 40 hours
Project Description
You’ll design and implement a software application that aggregates, analyzes, and visualizes customer feedback from multiple channels, including surveys, social media, and support tickets. The tool should use natural language processing (NLP) techniques to categorize feedback, determine sentiment, and identify recurring themes. This is a hands-on technical project suitable for someone with experience in Python or Java, NLP libraries like spaCy or NLTK, and data visualization tools like Matplotlib or D3.js.
What You'll Submit
Functional app with user interface, source code, documentation explaining the tech stack and architecture, and a sample dataset with results.
About the Company
Invoice Home provides customizable invoicing tools for freelancers and small businesses with a focus on ease-of-use and stylish templates.